diff --git a/OnlineSchuhDemo/src/main/resources/backup/retoure.bpmn b/OnlineSchuhDemo/src/main/resources/backup/retoure.bpmn
new file mode 100644
index 0000000000000000000000000000000000000000..74450c5c2a4a17c23cc06a38cb5cf365551da5a8
--- /dev/null
+++ b/OnlineSchuhDemo/src/main/resources/backup/retoure.bpmn
@@ -0,0 +1,491 @@
+<?xml version="1.0" encoding="UTF-8"?>
+<bpmn:definitions xmlns:bpmn="http://www.omg.org/spec/BPMN/20100524/MODEL" xmlns:bpmndi="http://www.omg.org/spec/BPMN/20100524/DI" xmlns:dc="http://www.omg.org/spec/DD/20100524/DC" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:di="http://www.omg.org/spec/DD/20100524/DI" xmlns:camunda="http://camunda.org/schema/1.0/bpmn" id="Definitions_0b5ffl8" targetNamespace="http://bpmn.io/schema/bpmn" exporter="Camunda Modeler" exporterVersion="4.10.0">
+  <bpmn:process id="Retoure" name="Schuh-Retoure" isExecutable="true">
+    <bpmn:startEvent id="Retoure_Start">
+      <bpmn:extensionElements>
+        <camunda:formData>
+          <camunda:formField id="FormField_beschaedigt" label="beschaedigt" type="boolean" defaultValue="false" />
+          <camunda:formField id="FormField_erstattung" label="erstattung" type="boolean" defaultValue="false" />
+          <camunda:formField id="FormField_kundennummer" label="kundennummer" type="string" />
+        </camunda:formData>
+      </bpmn:extensionElements>
+      <bpmn:outgoing>Flow_Start</bpmn:outgoing>
+    </bpmn:startEvent>
+    <bpmn:sequenceFlow id="Flow_Start" sourceRef="Retoure_Start" targetRef="Gateway_Parallel_Lager_Neusendung" />
+    <bpmn:parallelGateway id="Gateway_Parallel_Lager_Neusendung">
+      <bpmn:incoming>Flow_Start</bpmn:incoming>
+      <bpmn:outgoing>Flow_0eh02jo</bpmn:outgoing>
+      <bpmn:outgoing>Flow_1gu0k49</bpmn:outgoing>
+    </bpmn:parallelGateway>
+    <bpmn:exclusiveGateway id="Gateway_Beschaedigt" default="Flow_unbeschaedigt">
+      <bpmn:incoming>Flow_0eh02jo</bpmn:incoming>
+      <bpmn:outgoing>Flow_unbeschaedigt</bpmn:outgoing>
+      <bpmn:outgoing>Flow_beschaedigt</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_0eh02jo" sourceRef="Gateway_Parallel_Lager_Neusendung" targetRef="Gateway_Beschaedigt" />
+    <bpmn:exclusiveGateway id="Gateway_Neusendung" default="Flow_neusenden">
+      <bpmn:incoming>Flow_0iibopi</bpmn:incoming>
+      <bpmn:outgoing>Flow_Erstattung</bpmn:outgoing>
+      <bpmn:outgoing>Flow_neusenden</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_1gu0k49" sourceRef="Gateway_Parallel_Lager_Neusendung" targetRef="Kundendaten_ermitteln" />
+    <bpmn:sequenceFlow id="Flow_unbeschaedigt" name="Ware nicht beschädigt" sourceRef="Gateway_Beschaedigt" targetRef="Ware_einsortieren" />
+    <bpmn:sequenceFlow id="Flow_beschaedigt" name="Ware &#10;beschädigt" sourceRef="Gateway_Beschaedigt" targetRef="Warendaten_erfassen">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{beschaedigt == true}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:userTask id="Warendaten_erfassen" name="Warendaten erfassen" camunda:formKey="embedded:app:forms/warendaten-erfassen-form.html">
+      <bpmn:incoming>Flow_beschaedigt</bpmn:incoming>
+      <bpmn:outgoing>Flow_01lf19r</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:sequenceFlow id="Flow_01lf19r" sourceRef="Warendaten_erfassen" targetRef="Vernichtung_ermitteln" />
+    <bpmn:businessRuleTask id="Vernichtung_ermitteln" name="Vernichtung oder Spende ermitteln" camunda:resultVariable="vernichten" camunda:decisionRef="Schuh_Vernichtung_Spende" camunda:mapDecisionResult="singleEntry">
+      <bpmn:incoming>Flow_01lf19r</bpmn:incoming>
+      <bpmn:outgoing>Flow_0kgxxke</bpmn:outgoing>
+    </bpmn:businessRuleTask>
+    <bpmn:exclusiveGateway id="Gateway_Vernichtung">
+      <bpmn:incoming>Flow_0kgxxke</bpmn:incoming>
+      <bpmn:outgoing>Flow_vernichten</bpmn:outgoing>
+      <bpmn:outgoing>Flow_spenden</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_0kgxxke" sourceRef="Vernichtung_ermitteln" targetRef="Gateway_Vernichtung" />
+    <bpmn:sequenceFlow id="Flow_vernichten" name="vernichten" sourceRef="Gateway_Vernichtung" targetRef="Ware_vernichten">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{vernichten == true}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:sequenceFlow id="Flow_spenden" name="spenden" sourceRef="Gateway_Vernichtung" targetRef="Ware_spenden">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{vernichten == false}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:exclusiveGateway id="Gateway_Vernichtung_Close">
+      <bpmn:incoming>Flow_0f171gg</bpmn:incoming>
+      <bpmn:incoming>Flow_0zkq7z5</bpmn:incoming>
+      <bpmn:outgoing>Flow_14jbtgw</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_0f171gg" sourceRef="Ware_spenden" targetRef="Gateway_Vernichtung_Close" />
+    <bpmn:sequenceFlow id="Flow_0zkq7z5" sourceRef="Ware_vernichten" targetRef="Gateway_Vernichtung_Close" />
+    <bpmn:exclusiveGateway id="Gateway_Beschaedigt_Close">
+      <bpmn:incoming>Flow_14jbtgw</bpmn:incoming>
+      <bpmn:incoming>Flow_0a9rzst</bpmn:incoming>
+      <bpmn:outgoing>Flow_1c2tfla</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_14jbtgw" sourceRef="Gateway_Vernichtung_Close" targetRef="Gateway_Beschaedigt_Close" />
+    <bpmn:userTask id="Ware_vernichten" name="Ware vernichten">
+      <bpmn:incoming>Flow_vernichten</bpmn:incoming>
+      <bpmn:outgoing>Flow_0zkq7z5</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:userTask id="Ware_spenden" name="Ware spenden">
+      <bpmn:incoming>Flow_spenden</bpmn:incoming>
+      <bpmn:outgoing>Flow_0f171gg</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:sequenceFlow id="Flow_Erstattung" name="Erstattung" sourceRef="Gateway_Neusendung" targetRef="Finanzdaten_ermitteln">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{erstattung}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:sequenceFlow id="Flow_neusenden" name="Neusendung" sourceRef="Gateway_Neusendung" targetRef="Manuelle_Pruefung" />
+    <bpmn:serviceTask id="Erstattung" name="Erstattung ausführen" camunda:type="external" camunda:topic="financial">
+      <bpmn:extensionElements>
+        <camunda:inputOutput>
+          <camunda:inputParameter name="serviceIdentifier">refund</camunda:inputParameter>
+          <camunda:inputParameter name="ibanRefund">${iban}</camunda:inputParameter>
+          <camunda:inputParameter name="name">${vorname} ${nachname}</camunda:inputParameter>
+          <camunda:outputParameter name="emailGesendet">${confirmationEmailSent}</camunda:outputParameter>
+        </camunda:inputOutput>
+      </bpmn:extensionElements>
+      <bpmn:incoming>Flow_Erstattung_Datenermittlung</bpmn:incoming>
+      <bpmn:outgoing>Flow_Erstattung_abgeschlossen</bpmn:outgoing>
+    </bpmn:serviceTask>
+    <bpmn:userTask id="Manuelle_Pruefung" name="Manuelle Prüfung des Anliegens">
+      <bpmn:incoming>Flow_neusenden</bpmn:incoming>
+      <bpmn:outgoing>Flow_0u77zm0</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:sequenceFlow id="Flow_0u77zm0" sourceRef="Manuelle_Pruefung" targetRef="Warennummer_ermitteln" />
+    <bpmn:serviceTask id="Warennummer_ermitteln" name="Neue Warennummer ermitteln" camunda:delegateExpression="#{warennummer}">
+      <bpmn:incoming>Flow_0u77zm0</bpmn:incoming>
+      <bpmn:outgoing>Flow_03ubi3l</bpmn:outgoing>
+    </bpmn:serviceTask>
+    <bpmn:userTask id="Paket_packen" name="Paket packen">
+      <bpmn:extensionElements>
+        <camunda:inputOutput>
+          <camunda:outputParameter name="pakettyp">${pakettyp}</camunda:outputParameter>
+        </camunda:inputOutput>
+      </bpmn:extensionElements>
+      <bpmn:incoming>Flow_006t3wo</bpmn:incoming>
+      <bpmn:outgoing>Flow_0bhr7g8</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:sequenceFlow id="Flow_0bhr7g8" sourceRef="Paket_packen" targetRef="Paket_pruefen" />
+    <bpmn:userTask id="Paket_pruefen" name="Paket prüfen">
+      <bpmn:extensionElements>
+        <camunda:formData>
+          <camunda:formField id="FormField_Paket_Pruefung" label="paket" type="boolean" defaultValue="true" />
+        </camunda:formData>
+      </bpmn:extensionElements>
+      <bpmn:incoming>Flow_0bhr7g8</bpmn:incoming>
+      <bpmn:outgoing>Flow_1n6o3h6</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:exclusiveGateway id="Gateway_Einpackung_Fehlerhaft" default="Flow_paket_okay">
+      <bpmn:incoming>Flow_1n6o3h6</bpmn:incoming>
+      <bpmn:outgoing>Flow_paket_okay</bpmn:outgoing>
+      <bpmn:outgoing>Flow_fehlerhaft_eingepackt</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_1n6o3h6" sourceRef="Paket_pruefen" targetRef="Gateway_Einpackung_Fehlerhaft" />
+    <bpmn:sequenceFlow id="Flow_paket_okay" name="Paket okay" sourceRef="Gateway_Einpackung_Fehlerhaft" targetRef="Paket_senden" />
+    <bpmn:sequenceFlow id="Flow_fehlerhaft_eingepackt" name="Fehlerhaft eingepackt" sourceRef="Gateway_Einpackung_Fehlerhaft" targetRef="Gateway_Auspacken">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{paket==false}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:exclusiveGateway id="Gateway_Einpackung_Fehlerhaft_Closed">
+      <bpmn:incoming>Flow_03ubi3l</bpmn:incoming>
+      <bpmn:incoming>Flow_1bnro90</bpmn:incoming>
+      <bpmn:outgoing>Flow_006t3wo</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_03ubi3l" sourceRef="Warennummer_ermitteln" targetRef="Gateway_Einpackung_Fehlerhaft_Closed" />
+    <bpmn:sequenceFlow id="Flow_006t3wo" sourceRef="Gateway_Einpackung_Fehlerhaft_Closed" targetRef="Paket_packen" />
+    <bpmn:sequenceFlow id="Flow_1bnro90" sourceRef="Gateway_14evkap" targetRef="Gateway_Einpackung_Fehlerhaft_Closed" />
+    <bpmn:exclusiveGateway id="Gateway_Neusendung_Closed">
+      <bpmn:incoming>Flow_0u4n4gn</bpmn:incoming>
+      <bpmn:incoming>Flow_Erstattung_abgeschlossen</bpmn:incoming>
+      <bpmn:outgoing>Flow_0m33odz</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_0u4n4gn" sourceRef="Paket_senden" targetRef="Gateway_Neusendung_Closed" />
+    <bpmn:sequenceFlow id="Flow_Erstattung_abgeschlossen" sourceRef="Erstattung" targetRef="Gateway_Neusendung_Closed" />
+    <bpmn:sequenceFlow id="Flow_0m33odz" sourceRef="Gateway_Neusendung_Closed" targetRef="Gateway_Parallel_Lager_Neusendung_Closed" />
+    <bpmn:parallelGateway id="Gateway_Parallel_Lager_Neusendung_Closed">
+      <bpmn:incoming>Flow_0m33odz</bpmn:incoming>
+      <bpmn:incoming>Flow_1c2tfla</bpmn:incoming>
+      <bpmn:outgoing>Flow_Ende</bpmn:outgoing>
+    </bpmn:parallelGateway>
+    <bpmn:sequenceFlow id="Flow_1c2tfla" sourceRef="Gateway_Beschaedigt_Close" targetRef="Gateway_Parallel_Lager_Neusendung_Closed" />
+    <bpmn:endEvent id="Retoure_Ende">
+      <bpmn:incoming>Flow_Ende</bpmn:incoming>
+    </bpmn:endEvent>
+    <bpmn:sequenceFlow id="Flow_Ende" sourceRef="Gateway_Parallel_Lager_Neusendung_Closed" targetRef="Retoure_Ende" />
+    <bpmn:userTask id="Paket_senden" name="Paket senden">
+      <bpmn:incoming>Flow_paket_okay</bpmn:incoming>
+      <bpmn:outgoing>Flow_0u4n4gn</bpmn:outgoing>
+    </bpmn:userTask>
+    <bpmn:manualTask id="Ware_einsortieren" name="Ware einsortieren">
+      <bpmn:incoming>Flow_unbeschaedigt</bpmn:incoming>
+      <bpmn:outgoing>Flow_0a9rzst</bpmn:outgoing>
+    </bpmn:manualTask>
+    <bpmn:exclusiveGateway id="Gateway_Auspacken">
+      <bpmn:incoming>Flow_fehlerhaft_eingepackt</bpmn:incoming>
+      <bpmn:outgoing>Flow_normal_auspacken</bpmn:outgoing>
+      <bpmn:outgoing>Flow_luxus_auspacken</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:exclusiveGateway id="Gateway_14evkap">
+      <bpmn:incoming>Flow_04tyvq1</bpmn:incoming>
+      <bpmn:incoming>Flow_0d8lhxo</bpmn:incoming>
+      <bpmn:outgoing>Flow_1bnro90</bpmn:outgoing>
+    </bpmn:exclusiveGateway>
+    <bpmn:sequenceFlow id="Flow_04tyvq1" sourceRef="Ware_auspacken_luxus" targetRef="Gateway_14evkap" />
+    <bpmn:sequenceFlow id="Flow_0d8lhxo" sourceRef="Ware_auspacken_normal" targetRef="Gateway_14evkap" />
+    <bpmn:sequenceFlow id="Flow_normal_auspacken" name="Normal-verpackung" sourceRef="Gateway_Auspacken" targetRef="Ware_auspacken_normal">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{pakettyp=="Normalverpackung"}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:sequenceFlow id="Flow_luxus_auspacken" name="Luxusverpackung" sourceRef="Gateway_Auspacken" targetRef="Ware_auspacken_luxus">
+      <bpmn:conditionExpression xsi:type="bpmn:tFormalExpression">#{pakettyp=="Luxusverpackung"}</bpmn:conditionExpression>
+    </bpmn:sequenceFlow>
+    <bpmn:sequenceFlow id="Flow_Erstattung_Datenermittlung" sourceRef="Finanzdaten_ermitteln" targetRef="Erstattung" />
+    <bpmn:serviceTask id="Finanzdaten_ermitteln" name="Finanzdaten ermitteln" camunda:type="external" camunda:topic="financial">
+      <bpmn:extensionElements>
+        <camunda:inputOutput>
+          <camunda:inputParameter name="serviceIdentifier">getData</camunda:inputParameter>
+          <camunda:inputParameter name="kundennummer">${kundennummer}</camunda:inputParameter>
+          <camunda:outputParameter name="iban">${ibanRefund}</camunda:outputParameter>
+        </camunda:inputOutput>
+      </bpmn:extensionElements>
+      <bpmn:incoming>Flow_Erstattung</bpmn:incoming>
+      <bpmn:outgoing>Flow_Erstattung_Datenermittlung</bpmn:outgoing>
+    </bpmn:serviceTask>
+    <bpmn:manualTask id="Ware_auspacken_luxus" name="Luxuspaket auspacken">
+      <bpmn:incoming>Flow_luxus_auspacken</bpmn:incoming>
+      <bpmn:outgoing>Flow_04tyvq1</bpmn:outgoing>
+    </bpmn:manualTask>
+    <bpmn:manualTask id="Ware_auspacken_normal" name="Normales Paket auspacken">
+      <bpmn:incoming>Flow_normal_auspacken</bpmn:incoming>
+      <bpmn:outgoing>Flow_0d8lhxo</bpmn:outgoing>
+    </bpmn:manualTask>
+    <bpmn:sequenceFlow id="Flow_0iibopi" sourceRef="Kundendaten_ermitteln" targetRef="Gateway_Neusendung" />
+    <bpmn:serviceTask id="Kundendaten_ermitteln" name="Kundendaten ermitteln" camunda:type="external" camunda:topic="customer">
+      <bpmn:extensionElements>
+        <camunda:inputOutput>
+          <camunda:inputParameter name="kundennummer">${kundennummer}</camunda:inputParameter>
+          <camunda:outputParameter name="vorname">${firstname}</camunda:outputParameter>
+          <camunda:outputParameter name="nachname">${lastname}</camunda:outputParameter>
+        </camunda:inputOutput>
+      </bpmn:extensionElements>
+      <bpmn:incoming>Flow_1gu0k49</bpmn:incoming>
+      <bpmn:outgoing>Flow_0iibopi</bpmn:outgoing>
+    </bpmn:serviceTask>
+    <bpmn:sequenceFlow id="Flow_0a9rzst" sourceRef="Ware_einsortieren" targetRef="Gateway_Beschaedigt_Close" />
+  </bpmn:process>
+  <bpmndi:BPMNDiagram id="BPMNDiagram_1">
+    <bpmndi:BPMNPlane id="BPMNPlane_1" bpmnElement="Retoure">
+      <bpmndi:BPMNEdge id="Flow_0iibopi_di" bpmnElement="Flow_0iibopi">
+        <di:waypoint x="400" y="540" />
+        <di:waypoint x="445" y="540" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_01i7hk6_di" bpmnElement="Flow_Erstattung_Datenermittlung">
+        <di:waypoint x="690" y="540" />
+        <di:waypoint x="970" y="540" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0qjrxz7_di" bpmnElement="Flow_luxus_auspacken">
+        <di:waypoint x="1150" y="675" />
+        <di:waypoint x="1150" y="650" />
+        <di:waypoint x="1060" y="650" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="1096" y="623" width="87" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1t3d53q_di" bpmnElement="Flow_normal_auspacken">
+        <di:waypoint x="1150" y="725" />
+        <di:waypoint x="1150" y="750" />
+        <di:waypoint x="1060" y="750" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="1111" y="756" width="57" height="27" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0d8lhxo_di" bpmnElement="Flow_0d8lhxo">
+        <di:waypoint x="960" y="750" />
+        <di:waypoint x="880" y="750" />
+        <di:waypoint x="880" y="725" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_04tyvq1_di" bpmnElement="Flow_04tyvq1">
+        <di:waypoint x="960" y="650" />
+        <di:waypoint x="880" y="650" />
+        <di:waypoint x="880" y="675" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_02p7iio_di" bpmnElement="Flow_Ende">
+        <di:waypoint x="1656" y="660" />
+        <di:waypoint x="1705" y="660" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1c2tfla_di" bpmnElement="Flow_1c2tfla">
+        <di:waypoint x="1205" y="430" />
+        <di:waypoint x="1631" y="430" />
+        <di:waypoint x="1631" y="635" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0m33odz_di" bpmnElement="Flow_0m33odz">
+        <di:waypoint x="1555" y="660" />
+        <di:waypoint x="1606" y="660" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0pjcsuy_di" bpmnElement="Flow_Erstattung_abgeschlossen">
+        <di:waypoint x="1070" y="540" />
+        <di:waypoint x="1530" y="540" />
+        <di:waypoint x="1530" y="635" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0u4n4gn_di" bpmnElement="Flow_0u4n4gn">
+        <di:waypoint x="1500" y="870" />
+        <di:waypoint x="1530" y="870" />
+        <di:waypoint x="1530" y="685" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1bnro90_di" bpmnElement="Flow_1bnro90">
+        <di:waypoint x="855" y="700" />
+        <di:waypoint x="760" y="700" />
+        <di:waypoint x="760" y="845" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_006t3wo_di" bpmnElement="Flow_006t3wo">
+        <di:waypoint x="785" y="870" />
+        <di:waypoint x="870" y="870" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_03ubi3l_di" bpmnElement="Flow_03ubi3l">
+        <di:waypoint x="690" y="870" />
+        <di:waypoint x="735" y="870" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1ff93it_di" bpmnElement="Flow_fehlerhaft_eingepackt">
+        <di:waypoint x="1270" y="845" />
+        <di:waypoint x="1270" y="700" />
+        <di:waypoint x="1180" y="700" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="1202" y="761" width="55" height="27" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_17na1xt_di" bpmnElement="Flow_paket_okay">
+        <di:waypoint x="1295" y="870" />
+        <di:waypoint x="1400" y="870" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="1320" y="852" width="55" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1n6o3h6_di" bpmnElement="Flow_1n6o3h6">
+        <di:waypoint x="1160" y="870" />
+        <di:waypoint x="1245" y="870" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0bhr7g8_di" bpmnElement="Flow_0bhr7g8">
+        <di:waypoint x="970" y="870" />
+        <di:waypoint x="1060" y="870" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0u77zm0_di" bpmnElement="Flow_0u77zm0">
+        <di:waypoint x="520" y="870" />
+        <di:waypoint x="590" y="870" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_17xuhq0_di" bpmnElement="Flow_neusenden">
+        <di:waypoint x="470" y="565" />
+        <di:waypoint x="470" y="830" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="478" y="719" width="63" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0hwn7f3_di" bpmnElement="Flow_Erstattung">
+        <di:waypoint x="495" y="540" />
+        <di:waypoint x="590" y="540" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="507" y="522" width="51" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0a9rzst_di" bpmnElement="Flow_0a9rzst">
+        <di:waypoint x="820" y="160" />
+        <di:waypoint x="1180" y="160" />
+        <di:waypoint x="1180" y="405" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_14jbtgw_di" bpmnElement="Flow_14jbtgw">
+        <di:waypoint x="1085" y="430" />
+        <di:waypoint x="1155" y="430" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0zkq7z5_di" bpmnElement="Flow_0zkq7z5">
+        <di:waypoint x="970" y="320" />
+        <di:waypoint x="1060" y="320" />
+        <di:waypoint x="1060" y="405" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0f171gg_di" bpmnElement="Flow_0f171gg">
+        <di:waypoint x="970" y="430" />
+        <di:waypoint x="1035" y="430" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0t6w55x_di" bpmnElement="Flow_spenden">
+        <di:waypoint x="780" y="345" />
+        <di:waypoint x="780" y="430" />
+        <di:waypoint x="870" y="430" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="798" y="403" width="43" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0zzjxrn_di" bpmnElement="Flow_vernichten">
+        <di:waypoint x="805" y="320" />
+        <di:waypoint x="870" y="320" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="812" y="302" width="51" height="14" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0kgxxke_di" bpmnElement="Flow_0kgxxke">
+        <di:waypoint x="690" y="320" />
+        <di:waypoint x="755" y="320" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_01lf19r_di" bpmnElement="Flow_01lf19r">
+        <di:waypoint x="530" y="320" />
+        <di:waypoint x="590" y="320" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0rsh9gw_di" bpmnElement="Flow_beschaedigt">
+        <di:waypoint x="350" y="255" />
+        <di:waypoint x="350" y="320" />
+        <di:waypoint x="430" y="320" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="362" y="285" width="55" height="27" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1ffiujj_di" bpmnElement="Flow_unbeschaedigt">
+        <di:waypoint x="350" y="205" />
+        <di:waypoint x="350" y="160" />
+        <di:waypoint x="720" y="160" />
+        <bpmndi:BPMNLabel>
+          <dc:Bounds x="505" y="166" width="55" height="27" />
+        </bpmndi:BPMNLabel>
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_1gu0k49_di" bpmnElement="Flow_1gu0k49">
+        <di:waypoint x="260" y="402" />
+        <di:waypoint x="260" y="540" />
+        <di:waypoint x="300" y="540" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0eh02jo_di" bpmnElement="Flow_0eh02jo">
+        <di:waypoint x="260" y="352" />
+        <di:waypoint x="260" y="230" />
+        <di:waypoint x="325" y="230" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNEdge id="Flow_0emcbml_di" bpmnElement="Flow_Start">
+        <di:waypoint x="188" y="377" />
+        <di:waypoint x="235" y="377" />
+      </bpmndi:BPMNEdge>
+      <bpmndi:BPMNShape id="_BPMNShape_StartEvent_2" bpmnElement="Retoure_Start">
+        <dc:Bounds x="152" y="359" width="36" height="36" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0pbw15b_di" bpmnElement="Gateway_Parallel_Lager_Neusendung">
+        <dc:Bounds x="235" y="352" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_12gz2vz_di" bpmnElement="Gateway_Beschaedigt" isMarkerVisible="true">
+        <dc:Bounds x="325" y="205" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_1baqz4f_di" bpmnElement="Gateway_Neusendung" isMarkerVisible="true">
+        <dc:Bounds x="445" y="515" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1l943g0_di" bpmnElement="Warendaten_erfassen">
+        <dc:Bounds x="430" y="280" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0axy9lw_di" bpmnElement="Vernichtung_ermitteln">
+        <dc:Bounds x="590" y="280" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0tcbgt9_di" bpmnElement="Gateway_Vernichtung" isMarkerVisible="true">
+        <dc:Bounds x="755" y="295" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_1usozh0_di" bpmnElement="Gateway_Vernichtung_Close" isMarkerVisible="true">
+        <dc:Bounds x="1035" y="405" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0nb41va_di" bpmnElement="Gateway_Beschaedigt_Close" isMarkerVisible="true">
+        <dc:Bounds x="1155" y="405" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1obx3f0_di" bpmnElement="Ware_vernichten">
+        <dc:Bounds x="870" y="280" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0swadmc_di" bpmnElement="Ware_spenden">
+        <dc:Bounds x="870" y="390" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0jhtgen_di" bpmnElement="Erstattung">
+        <dc:Bounds x="970" y="500" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0dpq7jh_di" bpmnElement="Manuelle_Pruefung">
+        <dc:Bounds x="420" y="830" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0fnre3x_di" bpmnElement="Warennummer_ermitteln">
+        <dc:Bounds x="590" y="830" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_01orosg_di" bpmnElement="Paket_packen">
+        <dc:Bounds x="870" y="830" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_0sg307t_di" bpmnElement="Paket_pruefen">
+        <dc:Bounds x="1060" y="830" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0wlcnif_di" bpmnElement="Gateway_Einpackung_Fehlerhaft" isMarkerVisible="true">
+        <dc:Bounds x="1245" y="845" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0pa451i_di" bpmnElement="Gateway_Einpackung_Fehlerhaft_Closed" isMarkerVisible="true">
+        <dc:Bounds x="735" y="845" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0hqss9s_di" bpmnElement="Gateway_Neusendung_Closed" isMarkerVisible="true">
+        <dc:Bounds x="1505" y="635" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_05633xf_di" bpmnElement="Gateway_Parallel_Lager_Neusendung_Closed">
+        <dc:Bounds x="1606" y="635" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Event_1ihgrip_di" bpmnElement="Retoure_Ende">
+        <dc:Bounds x="1705" y="642" width="36" height="36" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1ma1os5_di" bpmnElement="Paket_senden">
+        <dc:Bounds x="1400" y="830" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1p3me1t_di" bpmnElement="Ware_einsortieren">
+        <dc:Bounds x="720" y="120" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_0bffnik_di" bpmnElement="Gateway_Auspacken" isMarkerVisible="true">
+        <dc:Bounds x="1125" y="675" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Gateway_14evkap_di" bpmnElement="Gateway_14evkap" isMarkerVisible="true">
+        <dc:Bounds x="855" y="675" width="50" height="50" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1t8f6i7_di" bpmnElement="Finanzdaten_ermitteln">
+        <dc:Bounds x="590" y="500" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1gpa5a1_di" bpmnElement="Ware_auspacken_luxus">
+        <dc:Bounds x="960" y="610" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1xfsrap_di" bpmnElement="Ware_auspacken_normal">
+        <dc:Bounds x="960" y="710" width="100" height="80" />
+      </bpmndi:BPMNShape>
+      <bpmndi:BPMNShape id="Activity_1l3qzwt_di" bpmnElement="Kundendaten_ermitteln">
+        <dc:Bounds x="300" y="500" width="100" height="80" />
+      </bpmndi:BPMNShape>
+    </bpmndi:BPMNPlane>
+  </bpmndi:BPMNDiagram>
+</bpmn:definitions>